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Civique Pratique

Right of withdrawal

Withdraw from the contract here

You have 14 days after the purchase to change your mind, without giving a reason and without logging in. Full refund up to the 7th day after the code is sent; from the 8th to the 14th day, the price minus the share of access elapsed (price × days elapsed ÷ 60 days for Essentiel or 90 days for the Pack, rounded in your favour; article 5 of the terms of sale). For an add-on (upgrade to the Pack, extension), the price minus the share of the add-on already elapsed, from the 1st day. The refund is made by the same means of payment, within 14 days of your request, and the access code is then deactivated.

Other ways, still valid: the model withdrawal form (in French) or any clear statement sent to contact@civique-pratique.fr. For a problem with your access (code not received, content not opening), write to the same address.